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    Conditions d’utilisation

    Terms of Service

    1. Overview

    This website, vitanesia.com, is operated for the purpose of selling products online worldwide.

    By accessing this website and/or placing an order, you agree to be bound by these Terms of Service.


    2. Products

    All products displayed on the website are subject to availability.

    We make every effort to accurately describe and present our products, but minor variations in color, packaging, or appearance may occur.


    3. Orders

    By placing an order on our website, you agree to provide accurate and complete information.

    We reserve the right to refuse, cancel, or limit any order in cases of suspected fraud, misuse, or incorrect information.

    An order is confirmed once payment has been successfully processed.


    4. Pricing and payment

    All prices are displayed in the applicable currency at checkout.

    Payment is required at the time of purchase.

    All transactions are securely processed through Shopify and its payment providers.


    5. Shipping

    Orders are processed within 24–72 business hours and delivered within 6–10 business days after dispatch.

    Delivery times may vary depending on destination, customs, or carrier delays.


    6. Refunds and returns

    We offer a 90-day money-back guarantee starting from the date of delivery.

    For any refund request, please contact us at:
    📩 support@vitanesiashop.com

    Each request is reviewed individually by our customer support team.


    7. Liability

    We are not responsible for delays, losses, or damages caused by third-party shipping carriers or events outside our control.

    Products should be used according to the instructions provided. We are not liable for improper use.


    8. Intellectual property

    All content on this website (including text, images, branding, and design) is the property of the store owner and may not be copied, reproduced, or used without permission.


    9. Personal data

    Your personal data is handled in accordance with our Privacy Policy.


    10. Changes to terms

    We reserve the right to update or modify these Terms of Service at any time. Changes take effect once published on the website.


    11. Contact

    For any questions or support:
    📩 support@vitanesiashop.com